Our seminars address the growing need to communicate, work and manage effectively across cultures. Each programme is tailored to meet the specific interests and needs of participants, taking into account the countries with which they work, how interactions take place (face-to-face, telephone, e-mail), their business objectives and responsibilities.

The new international manager

The aim of this seminar is to develop your ability to build, motivate and lead international teams. We explore culturally conditioned attitudes to teamwork, meetings, authority and decision-making, as well as differences in communication practices around the world. If pertinent to your context, the programme also addresses managing in a virtual environment. Read more

Cross-cultural team building

More and more projects involve team members based in different geographical locations. This programme covers key issues which these teams face, notably different expectations and attitudes to teamwork, authority, time management and risk-taking. Following a discussion on cultural variations in communication practices, you will learn to improve written and telephone exchanges through a series of practical exercises. Read more

Cross-cultural communication

Focusing on countries of interest to you, this course explores verbal, non-verbal and written communication. Through practical exercises, you will learn to recognize and adapt to different communication styles. Read more

Cross-cultural management

This seminar covers key themes pertaining to international management: communicating across cultures, national differences in management styles, international human resources and conflict resolution. Read more

 

 

International negotiations

This seminar looks at the influence of cultural factors on each stage in a negotiation. You will learn to recognize a different negotiating style and adapt your behaviour accordingly. Read more

Living and working in France

Our "Living and working in France" programme is designed to help expatriates and their families adjust to the French lifestlye and way of doing business. Read more

Living and working in the USA

If you are relocating to the USA, this course will help you to understand and adapt to your host culture and business practices in that country. Read more

Doing business across cultures

If your professional role requires geographical mobility, this seminar will be of help to you. The programme explores cultural variations in communication practices, planning strategies, decision-making, risk-taking and customer expectations. Read more

Website localisation

Multilingual websites require significantly more planning than single-language sites do. This course provides the knowledge you need to manage a localisation project and build localisation best practices, international usability testing and multilingual customer relations into your Web strategy. Read more

Writing for the Web

The language and images you use on your website shape the opinions people form of your company. This seminar teaches the essentials for creating content that improves the user experience and is culturally appropriate. You will also practise using style guidelines that facilitate the translation process. Read more